Last Updated: September 2026
At ShopSamar.in, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains the types of information we may collect, how we use it, when it may be shared, and the choices available to you when you use our website.
1. Information We Collect
When you browse our website, create an account, contact us, or place an order, we may collect information such as:
- Name
- Mobile number
- Email address
- Billing and shipping address
- Order and purchase information
- Account information
- Customer enquiries and communications
- IP address and basic device/browser information
- Website usage and interaction information
Payment transactions may be processed by third-party payment service providers. We do not normally receive or store your complete card number, CVV, UPI PIN, or banking password.
2. How We Use Your Information
We may use personal information to process and fulfil orders, arrange shipping and delivery, provide customer support, communicate order and payment updates, manage returns/refunds, maintain customer accounts, prevent fraud, improve website functionality, comply with legal obligations, and maintain appropriate business records.
Where permitted and based on the appropriate consent or other lawful basis, we may also use contact details to communicate offers, product updates, or promotional information. Customers can opt out of eligible marketing communications.
3. Sharing of Information
We do not sell or rent customers’ personal information.
Where necessary to provide our services, information may be shared with appropriate service providers such as:
- Payment gateway providers
- Shipping and courier partners
- Website hosting and technology providers
- Customer communication providers
- Analytics or security service providers
- Professional or regulatory authorities where legally required
Such information should be limited to what is reasonably necessary for the relevant service or legal requirement.
4. Cookies & Website Technologies
ShopSamar.in may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, improve website performance, understand website usage, support security, and provide relevant website functionality.
Some cookies may be essential for the website to operate correctly. Other cookies or tracking technologies may depend on the services enabled on the website and applicable consent requirements.
Users can manage cookies through supported browser settings and, where provided, website consent controls.
5. Payment Security
Payments may be processed through secure third-party payment gateways.
Sensitive payment authentication information such as complete card credentials, CVV, banking passwords, and UPI PINs is handled by the relevant payment service provider rather than directly stored by ShopSamar.in.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
Personal information may be retained for as long as reasonably necessary to fulfil orders, provide customer service, maintain transaction and accounting records, resolve disputes, prevent fraud, and meet applicable legal or regulatory requirements.
Information that is no longer required will be deleted, anonymised, or otherwise handled in accordance with applicable requirements where appropriate.
8. Your Privacy Choices & Rights
Subject to applicable law, customers may contact us regarding access to or correction of their personal information, withdrawal of applicable consent, deletion requests where legally available, or privacy-related grievances.
Certain information may need to be retained where required for tax, accounting, fraud prevention, dispute resolution, or other legal obligations.
9. Children’s Privacy
Our website is intended for general shopping purposes and is not designed to knowingly collect personal information directly from children in circumstances where parental or guardian involvement is legally required.
10. External Links
Our website may contain links to third-party websites or services. ShopSamar.in is not responsible for the privacy practices of independent third-party websites. Customers should review their respective privacy policies before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, business operations, technologies, or applicable requirements.
The latest version will be published on this page with an updated revision date.
12. Contact & Grievances
For questions, requests, or grievances concerning personal information or this Privacy Policy, please contact us using the contact details provided on ShopSamar.in.
